I consolidated settings that were across 5 individual pages into a standard form pattern to boost usability.
When not editing these settings, a summary card shows administrators what settings are applied in a readable format.
I used sketches to communicate what we were doing and why with visual metaphors and diagrams.
The project delivered a large uplift in adoption from migrating customers, with a a positive revenue impact.
Admins have given us positive feedback on the experience, and some other parts of the administration experience are being updated to follow the patterns I set out.