Work sample
People and team directory
Atlassian saw an opportunity to expand from our technical user base across organisations with a new staff directory product, using our strategic advantage of proximity to work to make a more accurate and up-to-date directory for users.
My role
I led discovery and design as part of a small new product incubator team of 3 people, and collaborated with a squad of developers to build the experience.
Impact
Our staff directory product did not find product market fit, but we still delivered the added value to Jira and Confluence users, with 1.4M monthly active users of Teams.
Design details
A refreshed people and team directory and search experience. This has formed the basis of the Atlassian Teams app.
To avoid a 'cold start' problem, we populated the directory with users, teams and created categories like department from existing profile data. I worked with the creative team for card illustrations to represent this in the directory.
Search and filter results showed both people and team results.
Process highlights
We had to produce design prototypes and concepts rapidly, and then strategise on the best ways to test our hypotheses with what we shipped.
Sketches testing out IA and search patterns which I took to the development team to get feedback and a quick pass on feasability.
As a new product, we were also regularly presenting for funding. This prototype was used to walk through key journeys, and secure the initial funding from our founders.
Once we had narrowed the staff directory initial scope to a browse and search experience, I explored different UI variations - playing with details such as the people and team cards.